Risks in the flow of information, such as outdated distribution lists, unclear escalationTargeted escalation of a problem to a higher authority for decision-making or intervention. paths, or uncoordinated text modules. Particularly critical in a fallbackStrategically prepared return to the old system landscape in the event of serious disruptions during cutover or live operation. scenario, as a lack of communication logicSet of rules describing who communicates what, when, how, and to whom. Basis for the matrix and plan. can lead to panic, misunderstandings, or reputational damage.

